Facility Maintenance  /  Superintendent

Building Superintendent

On-site building management — daily operational oversight, vendor coordination, and tenant response for commercial properties.

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On-site oversight
Vendor coordination
Tenant response
Reporting included
What's Included

Eyes and hands on your property, every day.

A trained on-site professional handling everything that requires immediate, in-person attention.

Daily walkthroughs

Common-area inspections, mechanical checks, and proactive issue identification.

Vendor coordination

Schedule and supervise contractors — HVAC, elevator, plumbing, security.

Tenant requests & emergencies

First-line response for tenant issues and after-hours emergencies.

Our Process

A pro on your property.

Onboarded properly, supervised closely, reporting consistently.

01

Property orientation

Detailed walkthrough, system locations, vendor list, emergency procedures.

02

Onboarding

Tenant introductions, key handoffs, communication preferences confirmed.

03

Daily operations

Walkthroughs, ticket response, vendor scheduling, common-area maintenance.

04

Monthly reporting

Activity summary, work-order log, vendor performance, recommendations.

Why Choose Us

A real superintendent, professionally managed.

Property managers benefit from on-site representation without hiring direct.

Trained professionals

Background-checked, insured, and trained on building operations.

Dedicated to your property

Same person every day — they know your tenants, vendors, and systems.

Your communication style

Email, phone, ticketing system — we adapt to how you operate.

Escalation protocols

Clear chain of command for emergencies — you're informed, not surprised.

Audit-ready reports

Monthly performance reports, work-order logs, and vendor coordination records.

Fully insured

Liability and workers' comp coverage — we're not a contracting risk.

Frequently Asked

Questions, answered.

Common questions about superintendent services.

What hours does the superintendent work?
Standard contracts cover business hours (8am–5pm) on-site, with on-call for emergencies. Extended-hours and full live-on-site arrangements available.
What if my superintendent is sick or on vacation?
We coordinate coverage in advance so you're never left without on-site support — and we communicate any changes well before they happen.
Do they handle minor repairs themselves?
Yes — light maintenance (replacing bulbs, unclogging drains, basic plumbing) is included. Larger work is contracted to specialists.
How do tenants reach the super?
Whichever way works for you — phone, email, ticketing systems like AppFolio, Buildium, or Yardi.
Can you supplement an existing super?
Yes — vacation coverage, overflow days, or shared coverage between multiple properties.
Are you licensed and insured?
Yes — all staff background-checked, fully insured, with workers' comp coverage.

Add a pro to your property.

Tell us about your property and we'll send a tailored proposal within 24 hours.

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